Fees, Policy & Disclaimer


  • Live or online session (60 minutes): $85
  • Sessions reimbursed by employer (60 minutes): $95
  • Healing (30 minutes): $45
  • Distance | online healing (30 minutes): $45

Payable on completion of treatment into bank account.

Missed Appointment Policy

24 hours in advance

We all know that unplanned life issues can come up and you may need to reschedule an appointment.

Please contact me as soon as possible if you are unable to show up for an appointment; at least 24 hours in advance. Appointments are in high demand, and your early cancellation can give another client an opportunity.

How to cancel

To cancel your appointment, please call +64 21 236 2474. If you do not reach me, please leave a detailed voice mail or send me a WhatsApp or text message with at least your name and day/time of your appointment.


If you would like to reschedule your appointment, please leave your name and phone number. I will return your call promptly.

Late Cancellation

A cancellation is considered to be late when the appointmentis cancelled without a 24 hour advance notice. There may be a charge of 50% of the normal fee, unless I am able to fill the appointment.

No Show Policy

A 'no-show' is a client who misses an appointment without cancelling it. Not cancelling your appointment will result in you being charged the cost of the total fee.

Too late?

In the event of being late for an appointment, please be aware that the session may end at the scheduled time, depending on my schedule and full fee is charged.

Privacy & Disclaimer

Privacy Policy

Sessions are confidential. None will be disclosed to third parties unless there is given consent by the client.


Katoa | Juliette Rietberg is committed to ensuring the privacy of all your communication and any information that you share about yourself. Katoa Wellbeing will not pass on any of your personal or contact details to a third party, for any reason whatsoever.

Medical Disclaimer

Katoa Wellbeing | Juliette Rietberg works alongside the medical profession. And I’m truly honoured that they recommend their clients to Katoa. However, consults, website content or advice from Katoa Wellbeing do not replace medical, legal or financial advice. For medical advice, please consult your doctor or a licensed healthcare specialist.


If you are experiencing a life threatening emergency, immediately call 111.

If you are in a crisis, I strongly urge you to seek help from trained medical professionals.